AJ RED OFFICIAL

AJ RED MUSIC – PRIVACY POLICY

Last updated: October 2025

At AJ Red Music, your privacy and data protection are our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.ajredmusic.com or make a purchase through our store hosted on Wix.com.

By using our website, you agree to the practices described below.

1. Who We Are

AJ Red Music (“we”, “us”, or “our”) is an independent music brand and online store based in the United Kingdom.

Website: www.ajredmusic.com
Contact email: agent@ajredmusic.com

We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you visit or make a purchase through our site, we may collect the following information:

a. Personal Information

Name
Email address
Billing and shipping address
Phone number (if provided)
Payment details (processed securely via Wix, not stored by us)

b. Technical & Usage Data

IP address
Browser type and version
Device information
Pages visited and time spent on site
Cookies and tracking technologies (see Section 6 below)

3. How We Use Your Information

We use your information to:

Process and fulfil orders and payments
Communicate with you about your order or account
Provide customer support and respond to enquiries
Improve our website and product offerings
Comply with legal, tax, and accounting obligations

We will never sell or rent your personal information to third parties.

4. Payment Security

All payments are processed securely through Wix Payments, PayPal, or other integrated gateways provided by Wix.com.

SSL Encryption: All data transmitted between your browser and our site is protected with 256-bit SSL encryption.
PCI DSS Compliance: Wix and its payment partners comply with the Payment Card Industry Data Security Standard (PCI DSS).
No Card Storage: We do not receive or store your full card details. All transactions are handled directly through Wix’s secure servers.

5. Data Storage & Retention

Your data is stored securely on GDPR-compliant servers.

We retain order and contact information only as long as necessary for:

Legal, tax, or accounting purposes, or
Customer service follow-up.

You may request deletion of your personal data at any time (see Section 8).

6. Cookies & Tracking

Our website uses cookies to enhance your browsing and shopping experience.

What Are Cookies?

Cookies are small data files placed on your device when you visit a website.

They help us:

Remember your preferences
Keep your shopping cart active
Analyse traffic and improve performance

Types of Cookies Used

Essential cookies: Required for site operation and checkout.
Analytics cookies: To understand visitor behaviour (e.g. Google Analytics).
Marketing cookies: Used for promotions or retargeting ads (where applicable).

You can manage or disable cookies through your browser settings at any time.

By continuing to use our site, you consent to the use of cookies as described.

7. Third-Party Services

We use trusted third-party tools that may process limited data, such as:

Wix.com (website hosting and e-commerce platform)
Wix Payments / PayPal / Stripe (payment processing)
Google Analytics (site performance tracking)

Each third-party provider complies with GDPR and maintains its own privacy policy.

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Restrict or object to data processing
Withdraw consent at any time
Request data portability

To exercise these rights, contact us at: agent@ajredmusic.com

We will respond to all requests within 30 days.

9. Data Protection & Security

We take reasonable and appropriate measures to protect your information, including:

SSL encryption on all pages
Password-protected systems
Secure data handling and storage practices
Regular monitoring for unauthorised access attempts

Despite these safeguards, no online transmission is 100% secure, so users share data at their own risk.

10. Children’s Privacy

We do not knowingly collect data from individuals under 16 years of age.

If you believe your child has provided us with personal information, please contact us immediately at agent@ajredmusic.com so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal, technical, or business changes.

Any updates will be published on this page with the revised date shown above.

12. Contact Us

For questions or concerns about your privacy or data handling:
📧 agent@ajredmusic.com
🌐 www.ajredmusic.com